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Orders, Deliveries & Replacements

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Latest Updates
General Updates Covid-19
Blood Testing
About the Testing Kits Orders, Deliveries & Replacements Taking & Registering the Test Returning the Sample Results
Biological Age (Epigenetic Testing)
Covid-19 Testing
About the Testing Kits Orders, Deliveries & Replacements Taking & Registering the Test Returning the Sample Results
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Orders, Deliveries & Replacements

How do I decide which testing kits to purchase?
When should I order my testing kit(s) for travel?
Can I order a test if I live anywhere in the UK?
How do I order my testing kits?
When will my order be delivered?
Who will deliver my testing kit?
How do I change my delivery address?
Can I buy Tests for other people?
My test has missing/damaged items. What should I do?
How do I request a replacement or refund?
How will the upcoming Bank Holidays impact my order and results?

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© 2017-2023 Chronomics Limited. Hurdle is a trademark of Chronomics Limited. All rights reserved.

Our Services and Results Are Not a Substitute for Medical Judgement. The services, bio-infrastructure, test kits and test results are not intended as a substitute for any medical advice or professional judgement of health status. Chronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. Chronomics makes no endorsement or representation as to the accreditation, licensing or good-standing of any healthcare provider under applicable laws. Recipients of the services and test results should exercise (or obtain) professional judgement in evaluating the test results when undertaking any course of action or inaction based on the test results.

Disclaimer. Except as prohibited by applicable law, Chronomics (and its group, affiliates and representatives) expressly disclaims any and all liability for any consequential, indirect, incidental, special or exemplary damages, including without limitation any loss of revenues or profits or any loss of use of data, arising out of or connected in any way with the services, bio-infrastructure, test kits or test result; and Chronomics shall not be liable for acts, omissions or conduct of any third party (including without limitation any laboratories, healthcare providers, clinicians, contractors or otherwise) from the risk of harm or any damages from the services rendered or test kits manufactured, distributed, dispensed or sold by any third party. As-Is. Except as prohibited by applicable law, the services, bio-infrastructure, test kits and test results that are made available through or via Chronomics are provided ‘as-is’ and without any warranty, representations, assurances, or guarantees of any kind whatsoever, whether express or implied (either in fact or by operation of law).

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